Phone : 01322 389 111

Customs Brokerage Coordinator

£25,000 + Excellent Benefits
Shipping Jobs
Job Type:
Ref #:
customs brokerage coordinator z
Post Date:
28-01-2019 01:50 PM
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We are currently recruiting for a Global Shipping/Logistics Company for Customs Brokerage Coordinator. This is a fantastic opportunity to work for an established business in a challenging role.

We are looking for an individual with proven knowledge of customs legislation and procedures with good knowledge of the HMRC Tariff - if you feel this is you, then we’d love to hear from you!

Working across a variety of accounts, support the Customs Team Lead and assist in the running of the Logistics Brokerage department for imports and exports for Air, Sea and Road completing HM Customs Inbound Freight Declarations as required.

  • Maintain current knowledge of customs legislation, political / commercial documentation and the HMRC tariff
  • Establish effective communication with operational teams
  • Communication with customer on customs issues
  • Ensure proper use of deferment accounts
  • Work flexibly with other members of the customs team
  • Responsible for running monthly reports from the CFSP software
  • Ensure work is processed to meet monthly deadlines for which non –compliance can lead to penalties
  • Act as point of reference and answer queries and support other Customs Coordinators
  • Notify Customs of any late entries, entered outside normal timescale, by email, calculating the approximate duty and VAT by trader


Goals and Measures of Success:

  • Minimum 200 entries per week with 100% accuracy
  • Entries to be completed on time with no interruption to customer supply chains
  • Working with operations teams ensure that payment and/or satisfactory payment method is obtained prior to release.
  • Deliver first class customer service to be measured by internal /external KPIs and customer service feedback
  • Assist other teams within the department to ensure that the common goal is achieved


Key Competencies


  • To maintain integrity of Customs Brokerage product in terms of timeliness and accuracy
  • CFSP entry process via software of articulating issues and proposed solutions with both internal and external customers
  • Creativity in identifying efficiencies for the customer and the business
  • The ability to manage your workload and identify which tasks take a higher priority


Minimum Requirements


  • Proven knowledge of customs legislation and procedures
  • Good knowledge of the HMRC Tariff
  • Strong interpersonal skills within a dynamic environment
  • Excellent communication skills (written and verbal)
  • Experience of  working in customs brokerage environment


This permanent position is paying a salary of £25k plus some excellent benefits, apply for more information!


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