We have a very exciting opportunity for a Logistics Analyst to join the Logistics Analyst Team for a large global shipping company based in London. The position is primarily responsible for being the Operational / Process lead point for high profile and complex Key Accounts.
The Logistics Analyst also will act as a subject matter expert for all internal Operations stakeholders in addressing and resolving all process issues related to these Key Accounts, and supports customer satisfaction by delivering effective communication, information and problem resolution. This position maps current internal processes and supports implementation for new procedures, assists in development of new projects and programs enabling stronger business relationships between the relevant Key Accounts and the business.
As part of the Logistics Analyst Team, the position will communicate extensively with a wide variety of people, such as vendors / partners, internal departments (Operations, Billing, IT), Key Account Management and other employees, at various levels of seniority.
We are looking for a candidate with at least 2-3 years experience and a very strong background in logistics for retailers / FMCG (Fast Moving Consumer Goods) companies alongside experiences in customer service/ interaction. You should have excellent listening and communication skills, be proactive and persistent, have an analytical mind and good organizational skills.
This permanent position is paying a salary of £30k plus some excellent benefits. If you’d like more information on this fantastic opportunity, please do drop us a line.