Phone : 01322 389 111

Export Operations Coordinator

Salary:
£24,000 + Excellent Benefits
Division:
Logistic Jobs
Job Type:
Permanent
Location:
London
Ref #:
export operations coordinator
Post Date:
12-06-2019 05:03 PM
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We are currently recruiting an Export Operations Coordinator for our client; a global shipping company offering a comprehensive suite of services extending from international freight forwarding to both origin and destination services, including freight consolidation, warehousing and distribution management.

 

The ideal candidate will have experience in multi-modal fright management, operations, and customer service.  Your role will be to take operational responsibility for export cargo for multiple logistics accounts. You will be required to deliver first class customer service to be measured by customer service feedback and internal/external KPI.

 

  • Execution of multi-modal freight management services (sea / air / road) for export cargo
  • Establish effective communications with clients/company overseas offices
  • Take a lead operational role for different clients
  • Quick response time for origin enquiries
  • Arranging shipments for new or one-off clients
  • Create new files for shipments prior to arrival
    • Participate in periodic operational review with client if required
    • Maximise revenue, contain cost
    • Maintain internal service level
    • Co-operate with other teams to ensure cost / revenue are processed accurately and on time.

 

Person specification

  • Likely to have three years proven experience in logistics, forwarding, transport or retailers/ manufacturers logistics unit
  • Two years internal/external customer service within a team environment desirable
  • Good working knowledge of Excel/Word/Outlook
  • Customs brokerage knowledge & experience desired
  • Relevant qualifications would be preferred, however not essential

 

This full-time permanent position, based in Stratford is paying a salary of £24k (subject to experience) plus some excellent benefits including a bonus scheme, paid health cover and discounted gym membership. Drop us a line for more information!

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